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TAAM Director
Dr Cécile FREMOND

(+33) (0)2 38 25 54 42 Mail Yann Herault

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Quality Management System


Process Mapping

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2012 prospects

Expand the scope of certification to the activity of "availability of infrastructure and equipment"

Historical

2011 Extension of the scope and coverage of the certification at the Transgenesis activity on Villejuif site.

Extension of certification for Animal Technology activity and for Research and Development activity of the unit service.
2010 Extension of the coverage of certification for service activity : "Murine models distribution".
Renewal of certification ISO 9001 : 2008 for service activities of Orleans site : Functional Imaging for small animals, Cryopreservation and Decontamination, Health Control and Genetic Controls of models animals.
2007 Certification ISO 9001 : 2008 for service activities of Orleans site : Functional Imaging for small animals, Cryopreservation and Decontamination

Contact

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Quality Manual (soon)

Abdelmalek ZIADI
e-mail
Quality Manager
CNRS TAAM UPS44
3 B, Rue de la Férollerie
45071 Orléans Cedex 2 - France
Tel. : (33) (0)2 38 25 79 69
Fax : (33) (0)2 38 25 54 35


Suggestions - Customer Returns

Your opinion matters...

We appreciate your feedback and suggestions to improve our services : Nous ecrire

Quality commitments

Our goal

  • For all service activities:
    • respect the deadlines to realize of services planned
    • provide an appropriate response to customer requests
    • implement all the actions aimed at improving customer satisfaction
  • conduct at least two projects of research and development per year to offer new services to our customers
  • improve efficiency and performance of all service activities

Deployed means

  • An organization to improve the efficiency and performance of laboratory´s service activities
  • An descriptif offer of service for each demand of customer
  • a hight level of knowledge
  • Ongoing training of staff
  • A involvement of staff to improve customer satisfaction
  • A technology watch activity in the service of Research and Development
  • Facilities and equipment maintained and kept in good condition
  • Develop of computer tools to improve efficiency